Our services

All your IT services,
one point of contact.

Secure, maintain, build — the complete lifecycle of your IT.

IT provider in Poitiers for demanding sole traders, small businesses and independent professionals. From the Monday-morning breakdown to the strategic decision, a single partner covers your systems — so your business never has to stop.

Single point of contact · On-site within 40 km of Poitiers · Remote across mainland France

The promise

Your IT should never let you down.

A workstation that refuses to start, a backup no one ever tested, a suspicious email: every Fixery service exists to prevent the incident — or to undo its effects as quickly as possible.

We act before the breakdown, before the attack, before data is lost.

Three disciplines

Secure, maintain, build.

Security and continuity come first; development completes the picture, never the reverse. Three disciplines under one roof, one point of contact.

Before the incident

Secure

Hardening, two-factor authentication, anti-ransomware supervision, tested backups, phishing awareness: a high security posture and a reduced attack surface.

Cybersecurity in Poitiers
Keep it running

Maintain

Fleet supervision, updates, verified backups, troubleshooting and repair covered within the plan — Windows 11 upgrades, data recovery within scope.

Maintenance in Poitiers
Go further · complementary

Build

Showcase sites, web, business and mobile applications. A complementary activity, designed secure from the outset and handled by the same point of contact as your maintenance.

Projects & advisory
The scope

Your whole setup, one number.

Beyond the three disciplines, Fixery handles the everyday building blocks — no passing you between providers, no grey areas. The scope always stays explicit: what’s included, what counts as a project, what falls outside.

Troubleshooting & repair

When a machine fails, every minute counts. We diagnose, repair and recover data within scope — and extend the hardware when it’s reasonable rather than replacing everything. This isn’t an over-the-counter shop: repair is covered within your plan.

Network & Wi-Fi

Router, gateway, simple or intermediate firewall, professional Wi-Fi: a stable, segmented network built for security as much as comfort. No more outages that stall the whole team at once.

Microsoft 365 & email

Microsoft 365 or Google Workspace: accounts, shares, professional email, access rights on a least-privilege basis. A reliable office foundation, protected by two-factor authentication.

Backups & data recovery

A backup is only reliable once it’s tested. We clearly distinguish verified existing backups, managed backups and genuinely tested restores — so critical data stays recoverable.

A non-standard environment — undocumented production Linux, a poorly maintained legacy server, multi-site setups — is identified at the diagnostic stage, documented, then scoped. Fixery works with professionals: neither consumer break-fix nor over-the-counter service.

The signature

Secure and build, without choosing.

Secure your tools, or move them forward? Here, you don’t have to choose.

Most national providers subcontract development; independent developers don’t do managed IT. Few providers combine managed IT, cybersecurity and development under one point of contact. Fixery does.

  • Consistency end to end: security is designed into your tools from the start.
  • No grey area between who protects and who builds.
  • One partner who knows your systems, your habits and your business constraints.
  • Development stays complementary — the core is continuity.
How we work

A method, not improvisation.

Every service starts by understanding your setup and scoping the perimeter. Nothing implicit: you know what’s covered, what counts as a project, what stays out of scope.

01

Diagnostic

An audit of your systems, security and backups. A clear risk map and a costed, prioritised roadmap.

02

Scoping & perimeter

We define what’s included, the exclusions and the non-standard points — in black and white, before we act.

03

Supervision & follow-up

Maintenance works quietly: updates, verified backups, regular check-ins during business hours.

The first step

It all starts with a Diagnostic.

An audit of your systems, your security level and your backups. A clear risk map, costed and prioritised recommendations — to set a clean trajectory.

€290 excl. VAT (€348 incl. VAT) · 2 to 3 h on-site · report within 5 business days

  • Audit of your systems, security and backups.
  • Risk map and points to watch.
  • Costed, prioritised recommendations: critical, important, useful.
  • Fully deductible from your first month if you take a Serenity plan within 30 days.
One-off or on a plan

A single call-out, or lasting peace of mind.

Every service can be paid per task, run within a scoped project, or built into a Serenity plan. Depending on how much you rely on your IT, we point you to the right option — without ever promising the “unlimited”.

  • Per task — a one-off intervention, remote or on-site, with a defined scope; ideal for an isolated need.
  • On a project — migration, network overhaul, a new site or business application, scoped by a detailed quote.
  • On a plan — supervision, managed security, verified backups and support during business hours (Monday to Friday, 9am–6pm), so incidents stop catching you out.

Recurring, project, urgent, out of scope

Each situation is set apart in advance: what falls under routine follow-up, what constitutes a project, what calls for priority handling, and what sits outside the covered scope.

Your questions

The questions we get asked.

Do you support my business software?

We coordinate and assist exchanges with your software vendors — scheduling, patient records, accounting, practice management — within the covered scope. We don’t replace the vendor, but we act as the link so the tool stays available.

Do you do one-off call-outs, or only plans?

Both. A one-off intervention, remote or on-site, is always possible with a clear scope. If the need reveals real reliance on IT, we point you to the Diagnostic or a Serenity plan.

Do you take over a setup already managed by another provider?

Yes, after a diagnostic. A disordered environment may need bringing up to standard first; we say so from the start rather than discovering it along the way.

Is development really something you do?

Yes: showcase sites, web, business and mobile applications. It’s a complementary activity, handled by the same point of contact as your maintenance and designed secure from the outset.

Where do you operate?

On-site within 40 km of Poitiers, and remotely across mainland France. Interventions are by appointment: the address is administrative, with no walk-in reception.

Repair. Maintain. Make it last.

Don’t wait for the breakdown to act.

Two paths, the same peace of mind: book a call, or reserve your Diagnostic.

[email protected] · +33 6 08 68 44 03 · fast reply during business hours · Poitiers (86)