About Fixery

Fixery — rigour applied
to your IT.

One simple commitment: your IT should never let you down.

Behind Fixery: a single point of contact and eight years in professional IT services — for sole traders, small businesses and independent professionals in Poitiers and the surrounding region.

Poitiers (86) · By appointment · On-site within 40 km · Remotely across mainland France

Why we exist

A partner, not just a provider.

Your IT should just work, without a second thought. Fixery makes sure of it — so you can focus on your work.

You run a practice, a firm, a health centre or a small team. Every outage, every lost file, every doubt about a backup has an immediate cost — in time, in money, sometimes in trust. We take on the security, maintenance and continuity of your environment with the rigour of a professional service.

  • Continuity first: preventing outages, attacks and data loss before they happen.
  • A single point of contact who knows your setup — you never explain your situation twice.
  • A scope that’s always explicit: what’s included, what counts as a project, what falls outside.
Allan Desgranges, founder of Fixery
Allan DesgrangesFounder · your single point of contact
The founder

The rigour of enterprise IT, at the scale of a small business.

“After eight years in professional IT services — advanced technical support for the IT estates of major international accounts, then field work for large national retail chains — I saw too many sole traders, small businesses and independent professionals left alone with technology they couldn’t keep up with. I founded Fixery in 2025 with a simple conviction: the rigour and seriousness of enterprise IT should be within reach of those who can’t afford an in-house team.”

  • One point of contact, during business hours (Monday to Friday, 9am–6pm, Paris time) — never an anonymous call centre.
  • Professional insurance: professional liability, cyber risks and legal protection cover.
  • Registered business address, work by appointment — no walk-in reception.
The journey

Eight years in the field before founding Fixery.

A career shaped by demanding environments, from advanced support to on-site field work.

2017 – 2024

Enterprise technical support

Advanced support across the IT estates of major international accounts. A steady progression: level 1 technical adviser, level 2 supervisor, then team manager.

2024 – 2025

On-site field work

IT technician, on-site work for large national retail chains: fleet management, coordination and tight deadlines.

2025 – today

Founder of Fixery

The rigour of enterprise IT, made accessible to sole traders, small businesses and independent professionals in Poitiers and the surrounding region.

What stays constant

A steady commitment, a stable business.

8 yrs
in professional IT services
1
single point of contact, from first conversation to resolution
40 km
on-site radius around Poitiers; remotely across mainland France

Rigour isn’t declared — it’s proven over time, one incident at a time.

Our values

Four principles behind every intervention.

Not words on a page: the concrete way we work with you, day to day.

Rigour

Every intervention follows a precise, documented method. We start from how you actually work: workstations, tools, data, deadlines, budget and business continuity.

Proximity

A human-scale partner, accessible and attentive. Based in Poitiers: on-site when it helps, remote when it’s more efficient.

Clarity

We explain what we do in plain terms. Recommendations are prioritised and tied to a concrete impact on your business — with no needless jargon.

Durability

We favour solutions that last: fewer incidents, longer hardware lifespan, no wasted spend.

Our commitments

A clearly framed relationship, with no nasty surprises.

Seriousness shows in the details: a written scope, real guarantees, a security posture we stand behind.

  • Scope, inclusions and exclusions spelled out — never an implicit commitment or an open-ended promise.
  • Work by appointment, during business hours; a registered business address, with no walk-in reception.
  • A high security posture and a reduced attack surface, rather than promises we couldn’t keep.
  • Few providers combine managed IT, cybersecurity and development. Fixery does — under one point of contact, with development complementary and continuity at the core.
Repair. Maintain. Make it last.

Let’s work together, with complete peace of mind.

Let’s talk through your needs, or start with a Diagnostic to get an objective read on your situation.

[email protected] · +33 6 08 68 44 03 · quick reply during business hours · Poitiers (86)