Pricing · clear and published

IT services pricing in Poitiers

Published rates, never a quote in the dark.

What does an IT provider cost for a small business or an independent professional? Here are our published rates — from the entry-level Diagnostic to recurring plans and one-off interventions, excl. and incl. VAT.

One point of contact · On-site within 40 km of Poitiers · Remote across mainland France

The starting point

It all starts with a Diagnostic.

An audit of your equipment, your security posture and your backups, followed by a prioritised report. We put hard numbers on your risks and your real scope — so we quote accurately, never in the dark.

290 € excl. VAT (348 € incl. VAT) · 2 to 3 hrs on-site · report within 5 business days

  • An audit of your equipment, security and backups.
  • A map of your risks and points to watch.
  • Costed, prioritised recommendations: critical, important, useful.
  • Fully deductible from your first month if you take out a Serenity plan within 30 days.
On demand

One-off interventions.

A single need, remote or on-site, with a defined scope. Rates shown excl. and incl. VAT (VAT 20 %).

Service Rate (excl. VAT) Incl. VAT
Remote intervention
Remote troubleshooting and support.
90 € first hour,
then 60 € / 30 min
108 €,
then 72 € / 30 min
On-site intervention
Within 40 km of Poitiers.
150 € first hour,
then 75 € / 30 min
180 €,
then 90 € / 30 min
Travel beyond 40 km
Billed round trip.
0.70 € / km 0.84 € / km
Technical advisory
One-off advice and expertise.
240 € per hour,
or 420 € for 2 hrs
288 €,
or 504 € for 2 hrs

Published rates. Non-standard situations — undocumented environments, obsolete hardware, heavily degraded histories — are scoped specifically before any work begins.

A clear minimum charge, no hidden commitment.

Every one-off intervention assumes a scope we can understand and work within, and a clear minimum charge. No on-call cover, no implied commitment to ongoing support. If the need reveals a genuine dependence on your IT, we point you towards the Diagnostic or a Serenity plan rather than stacking up interventions.

Serenity plans · recurring

Or peace of mind for the long run.

Continuous maintenance, supervision and security during business hours (Monday to Friday, 9am–6pm Paris), within the covered scope. 12-month term.

Essential

Stay healthy

390 € /mo excl. VAT · 468 € incl. VAT

Up to 4 workstations.

Pro

Support the team

690 € /mo excl. VAT · 828 € incl. VAT

5 to 10 workstations.

Premium

Steer the critical

from 1,290 € /mo excl. VAT · by quote

11 to 20 workstations, with server or NAS.

Recurring, project, emergency, out of scope: every situation is set apart in advance — with no open-ended promises.

Beyond published rates

Projects, development and partnership.

Some requests fall outside the standard catalogue: they are always scoped with a detailed quote and an explicit remit.

Projects & development

A complementary activity, never our core business. Few providers combine managed IT, cybersecurity and development — Fixery does, handled by the same point of contact who maintains your systems. Showcase websites from 2,900 € excl. VAT (3,480 € incl. VAT), business and mobile apps from 7,500 € excl. VAT (9,000 € incl. VAT), minimum annual maintenance from 480 € excl. VAT/yr (576 € incl. VAT).

Projects & advisory

Partnership

Close, regular and strategic support, reserved for a limited number of organisations. From 1,890 € excl. VAT/mo, by quote.

See the plans
Understanding the quote

What drives the price.

Three factors, stated up front — never a hidden cost discovered along the way.

01

Number of workstations & users

The larger your estate, the higher the plan tier. The covered scope is set out clearly in the contract: an undeclared workstation isn’t covered by default.

02

Level of criticality

A server, a NAS or a strong continuity requirement points towards Pro or Premium rather than Essential. Managed security is calibrated to your real level of dependence.

03

Starting condition

A healthy environment gets going quickly. A heavily degraded one may need a scoped clean-up first — identified at the Diagnostic stage, never mid-way through.

Your questions

Frequently asked questions about pricing.

Why start with a 290 € Diagnostic?

The Diagnostic avoids quoting in the dark. It puts hard numbers on your risks and your real scope, so we can recommend the right plan — and it’s deducted in full from your first month if you take out a Serenity plan within 30 days.

Are there any hidden costs?

No. The rates on this page are public. Anything outside the plan — a project, an out-of-scope emergency, travel beyond 40 km, a non-standard situation — is stated and costed before any work is committed.

One-off or plan: how do I choose?

For a single need, a one-off intervention is enough, with a clear scope and a minimum charge. As soon as your business genuinely depends on its IT, a plan works out cheaper than a string of interventions — and it acts before the incident, not just after.

Why show prices excl. and incl. VAT?

The excl. VAT figure is the reference for professionals who reclaim VAT; the incl. VAT figure (VAT at 20 %) is the amount actually paid. Both are shown to remove any ambiguity at quote time.

Do you really do development?

Yes: showcase websites, web, business and mobile apps. It’s a complementary activity — never our core business — handled by the same point of contact as your maintenance, with a detailed quote for each project.

Do you work outside Poitiers?

On-site within 40 km of Poitiers, then 0.70 €/km round trip. Remotely, across mainland France. Work is by appointment: the address is administrative, with no walk-in reception.

Repair. Maintain. Make it last.

A clear quote, no surprises.

Your IT should never let you down. Tell us about your setup — we’ll point you to the right level, one-off, project or plan.

[email protected] · +33 6 08 68 44 03 · quick response during business hours · Poitiers (86)